Imprint and privacy policy

Imprint & Privacy Policy

Information requirement [ Section 5 (1) of the e-Commerce Act ]
 
Contact
Dr. Armin Falkner Hotelbetriebs-GmbH & Co. KG
Oberlängenfeld 58
A-6444 Längenfeld
 
Fendels Adventure Hotel
A-6528 Fendels 72
Tel 0043 (0) 5475 371
Fax 0043 (0) 5475 371
hotel@infourlaub.at
www.erlebnishotel-fendels.at

Section: Hotel Industry
Regulatory authority: District Administration of Landeck 
Member of the Chamber of Commerce: Tyrol Company registration number: 146197x 
Commercial Court: Landesgericht Innsbruck 
UID: ATU52875205 
 
 

Our T&Cs:

The Austrian Hotel Contract Conditions 2006 apply. download(PDF, 42 KB)

 

Link to the European Commission's online dispute resolution platform

“Information regarding online dispute resolution pursuant to Art. 14 Para. 1 ODR Regulation: The
EU Commission offers the possibility of online dispute resolution on a platform provided by
their operated platform (so-called „OS platform“). The OS platform can as
contact point for the out-of-court settlement of disputes arising from online
serve purchase contracts or service contracts. This platform is via
the external link ec.europa.eu/consumers/odr to achieve.

Fears:
Archive of Tirol Holiday Hotels, Pitztal Tourism Board, Ötztal Tourism Board / Längenfeld, Rebecca Klocker, © TVB Tiroler Oberland / Daniel Zangerl, © Kaunertaler Gletscherbahnen / Daniel Zangerl, © Naturpark Kaunergrat / Andreas Kirschner, Fabian Schirgi

Disclaimer: Despite careful monitoring of content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.
Copyright, Terms of Use: The content of this website is protected by copyright. All content, texts, graphics and photographs are the property of Ferienhotels Tirol, all rights reserved. Certain content may also be subject to the copyright and terms of use of partners or suppliers. The provision of content and image material from this website on other websites is only permitted with the express authorisation of Ferienhotels Tirol. The information contained on this website has been compiled to the best of our knowledge and checked for accuracy with great care. Nevertheless, errors in content and fact cannot be completely ruled out. Ferienhotels Tirol assumes no guarantee or liability for the correctness, up-to-dateness and completeness of the information provided. All information is supplied without warranty.
 
 

Privacy Policy

Web tracking software: This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
On this website, technologies of etracker GmbH are used www.etracker.com Data is collected and stored for marketing and optimisation purposes. Usage profiles can be created under a pseudonym from this data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor's internet browser. The cookies enable the internet browser to be recognised. The data collected using etracker technologies will not be used to personally identify the visitor to this website without the separately granted consent of the data subject and will not be merged with personal data about the bearer of the pseudonym. The data collection and storage can be revoked at any time with effect for the future contradicted become.
 
 

Privacy notice

Privacy Policy

Protecting your personal data is of particular importance to us. We therefore process your data exclusively on the basis of statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in connection with our website. 
 

Contact us

If you contact us via the form on the website or by email, your provided data will be stored by us for six months for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. 
 
Data storage
We would like to point out that, for the purpose of a simpler booking process and subsequent contract execution, the IP data of the subscriber is stored by the booking tool operator via cookies, as are the guest's name, age, address and credit card number.
The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. No data will be transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, as well as to our tax advisor for the fulfilment of our tax law obligations.
If the booking process is cancelled, the data stored with us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).  
Furthermore, the data including name, age, address, and booking date will be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96(3) of the Telecommunications Act (TKG) and Article 6(1)(a) (consent) and/or (b) (necessary for the performance of a contract) of the GDPR.  
 

Biscuits

Our website uses so-called cookies. These are small text files that are placed on your device with the help of the browser. They do no harm.
We use cookies to make our services user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognise your browser on your next visit.
If you do not wish this, you can configure your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
Disabling cookies may limit the functionality of our website.
 
YouTube
The data controller has integrated YouTube components into this website.
YouTube is an online video portal that allows video publishers to upload video clips free of charge, and other users to view, rate and comment on them, also for free. YouTube permits the publication of all types of videos, which is why complete film and television programmes as well as music videos, trailers and videos made by users themselves can be accessed via the internet portal.
The operator of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each time one of the individual pages of this website, operated by the controller and on which a YouTube component (YouTube video) has been integrated, is called up, the internet browser on the information technology system of the data subject is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/ be retrieved. As part of this technical process, YouTube and Google receive knowledge of which specific sub-page of our website is visited by the data subject.
If the data subject is logged into YouTube at the same time, YouTube recognises which specific subpage of our website the data subject is visiting by calling up a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google receive information through the YouTube component that the data subject has visited our website whenever the data subject is logged into YouTube at the same time as calling up our website; this occurs regardless of whether the data subject clicks on a YouTube video or not.
If the data subject does not wish for such information to be transmitted to YouTube and Google, they can prevent this transmission by logging out of their YouTube account before visiting our website.
The privacy policy published by YouTube, which can be found under https://www.google.de/intl/de/policies/privacy/ are accessible, provide information on the collection, processing and use of personal data by YouTube and Google.
Further information on YouTube can be found at https://www.youtube.com/yt/about/de/ be retrieved.
 

Your rights

You generally have the rights to access, rectification, erasure, restriction, data portability, withdrawal and objection. If you believe that the processing of your data infringes data protection law or your data protection claims have otherwise been violated in some way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority. 
 

You can reach us using the following contact details:

 
Dr. Armin Falkner Hotelbetriebs-GmbH & Co. KG
Oberlängenfeld 58
A-6444 Längenfeld
 
Fendels Adventure Hotel
A-6528 Fendels 72
Tel 0043 (0) 5475 371
Fax 0043 (0) 5475 371
hotel@infourlaub.at



Regulars' Club (Guests' Club)
This website uses KunLeiSys Guest Club software (regular guests area). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club software is a service used to organise and manage the guest club, offers, loyalty points, occasion-based emails and newsletter dispatch. You can register for the guest club on our website. The data entered for this purpose is used solely for the purpose of using the respective offer or service. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke consent you have given at any time free of charge. You can do this via the unsubscribe link in the email or by unsubscribing within the guest club. The data you have stored with us for the purpose of the guest club will be stored by us until you unsubscribe and, following unsubscription and deletion of the guest club account, will be deleted from both our servers and the servers of GASTROpoint GmbH. For important changes, for example regarding the scope of the offers or technically necessary changes, we use the email address provided or stored during registration or in your profile to inform you in this way. Statutory retention periods remain unaffected. We have concluded a data processing agreement with GASTROpoint GmbH and fully implement the strict requirements of the data protection authorities when using KunLeiSys Guest Club software.
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Erlebnishotel Fendels ****
Privacy Overview

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